Affordable Cash-Pay Pharmacy in Hixson, Tennessee

Real Pharmacists, Real Prices, Real Relationships

Get common generic prescriptions at clear, wholesale-based cash prices with personal help from a pharmacist. Hitchcock Family Pharmacy serves patients throughout Hixson, Chattanooga and the surrounding community—with no insurance or Hitchcock Family Medicine membership required.

Pick up during pharmacy hours, use our secure 24/7 prescription locker after your medication is ready, or ask whether your prescription can be shipped to your home.

Open to everyone • No membership required • No insurance billing • Pharmacist counseling available • Secure 24/7 pickup

Learn More

Request a Price Quote on Medication(s)

Request a Refill On a Prescription

Transfer Prescription from Another Pharmacy

A More Personal, Transparent Way to Fill Prescriptions

Prescription pricing can be difficult to predict—even for people with insurance. Hitchcock Family Pharmacy is a licensed community pharmacy built around straightforward cash pricing, convenient access and direct communication with a pharmacist.

We stock many commonly prescribed generic medications and can price or order many other non-controlled, non-compounded prescriptions. Before you fill, request a quote so you can compare our cash price with your insurance copay or another pharmacy’s price.

Our Approach

We strive to be a convenient, patient focused, affordable, and accessible pharmacy for all of our patients.

How it Works

Being a direct pharmacy, we offer a uniquely personal experience for our patients that focuses on individualized care, transparent pricing, and enhanced communication.

PROVIDER SENDS PRESCRIPTION
Have your HFM doctor or any licensed healthcare provider send your prescription to us. We can also transfer your prescriptions from another pharmacy.
RECEIVE YOUR PRESCRIPTION
We will notify you when your prescription is ready. You can either pick it up in person during office hours, we can load it in our 24/7 pickup locker, or we can mail it to you. The choice is yours.
REFILL YOUR PRESCRIPTION
Conveniently request your refills by calling into our automated system (423) 406-6764 or using our DRX pharmacy system web app.

Why patients choose Hitchcock Family Pharmacy

– Transparent cash pricing: Know the price before your prescription is filled.
– No insurance required: We are a self-pay pharmacy and do not bill insurance.
– Open to the public: Your prescription can come from any licensed prescriber; you do not need to be a Hitchcock patient.
– Personal pharmacist access: Ask questions and receive required medication counseling directly from a pharmacist.
– Secure 24/7 pickup: Collect a ready prescription outside normal pharmacy hours from our on-site locker.
– Easy prescription transfers: Ask us to coordinate a transfer from your current pharmacy.
– Pickup or eligible shipping: Pick up in Hixson or ask whether home shipping is available in your state.

Secure 24/7 Prescription Pickup in Hixson

Our pickup locker lets you collect a ready prescription before work, after hours or on the weekend—even when the pharmacy counter is closed.

Once your prescription is ready, a pharmacist will contact you for any required medication counseling. After the medication is placed in the locker, you will receive a text message and email with a pickup code and QR code. At the locker, scan the code or enter it manually, verify the requested patient information, pay by card and retrieve the prescription from the unlocked compartment.

Prescriptions may remain in the locker for up to seven days. Contact the pharmacy if you need a different pickup arrangement.

Pharmacy hours: Monday–Friday, 8:30 a.m.–4 p.m.
Locker access: 24 hours a day, seven days a week, for prescriptions that are ready for pickup

Who We Serve

We serve the community; it’s as simple as that. We’re here for people who are tired of healthcare that feels impersonal, expensive, or confusing. Whether you’re looking for a long-term relationship with a physician, affordable imaging without surprise bills, or transparent pharmacy pricing, we offer a better way forward.

Individuals and families seeking a more personal, relationship-based approach to medical care
Patients without insurance who still want affordable, high-quality healthcare, imaging, and medications
Those with insurance and high deductibles, looking for upfront pricing and lower out-of-pocket costs
People who need imaging services like CT, X-ray, or ultrasound — fast, affordable, and without the red tape
Patients who value time with their physician and don’t want to be rushed or bounced between providers
Anyone who’s tired of long pharmacy lines and inflated drug prices — and wants access to wholesale pricing
Employers looking for a better healthcare solution for their team — one that improves outcomes and cuts costs
People who want healthcare that’s simple, transparent, and focused on what really matters: their well-being

Medications and Services

Common generic prescriptions

We stock many generic medications commonly used for ongoing and short-term treatment. Inventory, acquisition cost and prescription requirements can change, so contact us for a current price and availability quote.

Brand-name medications

We can order many brand-name medications, although the savings may be smaller than they are for generic prescriptions. Ask the pharmacy team for current pricing and availability.

Pet prescriptions

We can fill many non-controlled, non-compounded medications prescribed by a licensed veterinarian. Ask your veterinarian to send the prescription to Hitchcock Family Pharmacy.

Medications we do not fill

We do not currently fill controlled-substance prescriptions or compounded medications. Contact us if you are unsure whether a medication is available.

Pharmacy FAQs

Do I need to be Hitchcock Family Medicine patient to use the pharmacy?

No. The pharmacy is open to everyone. Patients from any provider, employer group, and the public are welcome.

Do you accept insurance?

No. we are self-pay only. We provide medications at transparent, wholesale pricing, often 70-90% less than traditional pharmacy prices.

Are your medications always cheaper than insurance?

Not always. The lowest option depends on the medication, strength, quantity, current acquisition cost and your pharmacy benefits. Request a current quote and compare it with your insurance copay or other available price

Can I use my HSA or FSA card to pay for my prescription?

Yes. Many patients use HSA/FSA funds to pay for their prescriptions.

Do you stock all medications?

We stock many common generic medications and can price or order many other non-controlled, non-compounded prescriptions. We can also order many brand-name medications, although the discount may be smaller. Contact us for current availability.

Can you fill pet medications?

Yes! Simply ask your veterinarian to send your pet's prescriptions to us.

How do I get my prescriptions?

Pick up at our Hixson location during business hours.
Pick up from our secure 24/7 pickup locker at our Hixson location.
Shipping to your home (in states where we are licensed).

How does the 24/7 pickup locker work?

Once your prescription is ready, our pharmacist will first contact you for any required medication counseling. After your medications are loaded into the locker, you will receive a text message and email with a pickup code and QR code for access.
When you arrive, you can either scan the QR code from your text/email or enter your pickup code at the locker. You’ll verify the patient’s name and date of birth, complete payment at the card reader, and the locker door will automatically open.

Is the pharmacy staffed 24 hours a day?

No. The pharmacy is staffed Monday–Friday from 8:30 a.m.–4 p.m. The secure locker is accessible 24/7 for prescriptions that have already been prepared and placed there for pickup.

How long will my prescription stay in the locker?

Prescriptions will remain in the locker for up to 7 days before being mailed to you.

How do I pay for my prescription?

If you pick up your prescription in our office during business hours a team member will process your payment at that time (cash or card).
If you pick up your prescription from our pickup locker, you will pay through the locker itself (card only).
If we are shipping your prescription to you, we will charge the payment source we have on file for you when we ship your medication (card only).

Can I transfer my prescriptions to you?

Yes, simply ask your provider or current pharmacy to transfer your prescriptions to us.

Members of Hitchcock Family Medicine do receive additional discounts on most medications. For more information on becoming a member, click here.

Our Team

Our Office

Our Story

Testimonials

What Our Patients are Saying

“During my time with Hitchcock Family Medicine, I have received nothing but excellent care!”

“If you are looking for a good PCP, Doctor Ashley Sanders is top notch and thorough. The monthly payment plan also makes it easier to afford, especially in an emergency.”

— Mark L.

“We recommend Hitchcock Family Medicine to everyone we know!”

“Dr. H answers emails promptly. He has met us in the middle of the day to remove a Lego from my son's nose and after hours for stitches for my husband and my son on different occasions (avoiding ER waits and charges). We always have the office to ourselves, and we never feel rushed. Our concerns are always heard. We wouldn't want anyone else for our PCP.”

— Bekah

“What a great doctor and a great patient experience.”

“Welcome to your new trusted family physician the way medicine was always supposed to be.”

— Robert S.

“I’m a patient here, but you don’t have to be to take advantage of direct imaging. Professional staff, transparent cash pricing, and a warm and welcoming office and waiting area. -D. C. ”

— D. C

“Again, easy as can be. ”

“As a new patient, I had some bloodwork done and it said I had high cholesterol (apparently 5 stars also go to Chick-fil-a, In N Out Burger, and the delicious Guatemalan place down the road) but they had the machine to look inside me...now I sound like a child not remember what the machine was but it was in their office. So I made the appointment, showed up the day of, and within 30 minutes was done. Easy as can be. I don't know that I WANT to do it again, but it's nice to know if I need to, it'll be such a painless process and I'm thankful for that.”

— B. Edwards

Friendly tech with patient in CT scanner

“Great experience! ”

“I have had an ultrasound and CT at Hitchcock Direct Imaging! Cost was incredibly lower than other costs quoted to me, and all without jumping through hoops with an insurance company! Results came promptly along with any questions or concerns I had. Highly satisfied and would recommend! - A. W. ”

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