Patient Resources

Whether you are a first-time visitor, already an established patient, or an employer, here’s your one-stop shop for all the information, forms, or requests you might need as a new or existing patient or employer.

Enroll in DPC

*Please allow 1-2 business days for your enrollment to be processed.

Authorization & Medical Request Forms

Notice of Non-Insurance Participation

Hitchcock Family Medicine operates outside of the traditional insurance system. We do not bill or accept payment from insurance companies, including Medicare or Medicaid. All services provided in our office are offered on a direct-pay basis. This means:

  • You pay us directly at the time of service or through your monthly membership.
  • You may still use your insurance for services outside our office (such as specialist visits, hospitalizations, or imaging at facilities that accept insurance).
  • For many patients, keeping a high-deductible insurance plan for emergencies while using our practice for everyday care is the most cost-effective option.

Medicare Opt-Out Status

Our physicians have formally opted out of Medicare. If you are a Medicare beneficiary, you may still join our practice, but you will need to sign a private contract agreement at the time of enrollment.

  • This agreement is required by Medicare regulations and confirms that neither you nor your physician will submit claims to Medicare for services provided by Hitchcock Family Medicine.
  • You may still use Medicare benefits for services received outside of our practice, such as hospital care, specialist visits, or labs/imaging at facilities that accept Medicare.

Testimonials

What Our Patients are Saying
“I took my daughter to Hitchcock Direct Imaging for a chest X-ray and had a great experience from beginning to end! ”
“The cash price was very affordable. We were able to get in almost immediately, and the whole visit was quick and easy. The staff was kind, friendly, and helpful, and they made us feel comfortable the entire time. I would definitely recommend Hitchcock Direct Imaging. - A. L. ”
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“Dr. Sanders! She went above and beyond before, during and after my surgery.”
“She listens and truly cares. I do and will highly recommend her!”
— Jessica S.
“Hitchcock Family Medicine is the all-around best care I have received in a long time! As a patient, I feel truly cared for.”
“Facility is so clean and welcoming. The staff goes above and beyond and are so extremely personable and kind. The patient/staff/pharmacy/imaging/physician communication is unprecedented! I have never experienced such timely and pleasant responses with every interaction! Dr. Ewing is my physician and a blessing! He is always professional, kind and thorough! You never feel like you are being rushed or disregarded! The Hixson area is so lucky to have Hitchcock Family Medicine! I have and do highly recommend!”
— Audra W.
“They are quick, so kind and helpful. Very grateful to have this resource. Most of all, affordable!!! -S. T.”
— S. Thomas
“Dr. Hitchcock is the best doctor I have ever had. We have been with him since the beginning.”
“He is honest, caring, and knowledgeable. I love that he keeps up with the latest research and can answer any question I ask him. I can call or text and he answers right away. Another great perk is that he dispenses our medications. We would never go anywhere else.”
— Sandra K.
Dr. Hitchcock talking with patient.
“It's like having a brother-in-law who's a doctor!”
— Steven
“The team at Hitchcock Family Pharmacy has saved us and everyone we’ve referred thousands of dollars in Rx costs.”
“Drug plans through insurance or Medicare do not mean cheaper costs on medications! If anyone you know has monthly prescriptions, check pricing and options with HFP before filling the next Rx!”
— Kristopher P.
“Dr. Sanders is great!”
“She also responds quickly to my emails. I love the personalized care that I receive at Hitchcock Family Medicine.”
— Amy G.
“Hitchcock Family Medicine has been a blessing to me!”
“My new doctor totally understands me and what I need. He is always available via phone or in person to help me. He is everything a doctor should be!”
— Lesa N.
“ I was able to schedule an ultrasound right away. ”
“The tech was kind and knowledgeable. Paid a fraction of what it would have cost through my insurance company. Cannot stress enough how great Dr. H and his entire team are! My daughter and I have been patients for 6 years, we’ve had 4 different insurance policies during that time— we’ve never had to switch docs just because our insurance company decided to change who they work with, and I have saved HOURS of my life (appointments always start on time) and thousands of dollars by being members! - D. L. ”
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From the Blog

Want More Information?

Whether you’re curious about starting a primary care membership, in need of imaging, or want to check pharmacy prices – we’d love to hear from you.