A Better Imaging Partner for Your Patients

Sub-headline: Affordable, transparent cash pricing. Fast scheduling. Board-certified reads. Seamless communication with ordering providers.

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What Makes Us Different?

  • We do not bill insurance, so no delays due to prior authorizations
  • Patients pay our cash prices at the time of service
  • Patients may use HSA/FSA funds

Why Refer to Us?

  • Transparent Pricing
    • Your patients know the cost up front
    • Price List Here
  • Fast Scheduling
    • No Prior Authorizations. Period.
    • Most patients are scheduled within days, not weeks
  • Accessible to All
    • While located at Hitchcock Family Medicine, our imaging services are open to any provider’s patients.
  • High-Quality Reads
    • All studies are interpreted by board-certified radiologists.
  • Direct Communication
    • Results faxed promptly, with digital access via our secure web viewer.
  • Patient-Centered Care
    • Comfortable, stress-free visits
    • No insurance hassles
How it Works For Providers

We’ve simplified the imaging process so your patients can get the scans they need quickly, affordably, and without insurance hassles.

  • ORDER IMAGING

    Fax orders to 423-769-0020 (standard order forms accepted).

  • PATIENT SCHEDULING

    Our team will contact your patient directly to schedule their scan at a convenient time.

  • ACCESS RESULTS SECURELY

    Studies read by board-certified radiologists and final reports are faxed promptly. You can also view images and reports anytime in our secure web portal.

Provider FAQs

Do patients need to be Hitchcock Family Medicine patients?

No. We welcome referrals from any licensed provider.

What order forms do you accept?

We accept standard radiology requisitions via fax. A template order form is also available for download here.

How are results delivered?

Results are faxed automatically. Providers may also log in to our Web Viewer Portal for 24/7 access to images and reports.

How do I request portal access?

Each provider and staff member needs their own secure login. Use our Request Access Form and we’ll get you set up.

Do you handle STAT or urgent studies?

Yes. Please mark orders STAT and call us directly to ensure priority scheduling.

Our Team Our Office Our Story

Testimonials

What Our Patients are Saying
“Very attentive and I appreciated how they treated me as an adult at 19 even though I was with my mother.”
“The Dr. responded to my texts about my sudden pain even though it was late, she immediately scheduled an appointment for me the next day. She administered an exam and tests while I still had the pain. She even offered a shot to help with inflammation while we waited on the blood results coming the next day.”
— Neilanda R.
“Hitchcock Direct Imaging is by far the easiest imaging experience.”
“Pricing is affordable and transparent, and the people are the best!”
— Meredith T.
“After my first visit with Dr. Torbett, I knew I found 'the one' (doctor).”
“I've searched for a primary cary doctor in Chattanooga for the past 8 years & really wish I would have started my search with Hitchcock Family Medicine. Alas, a doctor who is thorough & actually cares about helping me with my health goals!”
— Jordan G.
“It's like having a brother-in-law who's a doctor!”
— Steven
“Dr. Shepherd was amazing. Clean, welcoming, and friendly setting.”
“He spent so much time on me while l was in his office and then called me personally with all my follow up information just hours after my appointment. Would highly recommend.”
— JMG
“Hitchcock Family Medicine has been a blessing to me!”
“My new doctor totally understands me and what I need. He is always available via phone or in person to help me. He is everything a doctor should be!”
— Lesa N.
“During my time with Hitchcock Family Medicine, I have received nothing but excellent care!”
“If you are looking for a good PCP, Doctor Ashley Sanders is top notch and thorough. The monthly payment plan also makes it easier to afford, especially in an emergency.”
— Mark L.
“Dr. Sanders is great!”
“She also responds quickly to my emails. I love the personalized care that I receive at Hitchcock Family Medicine.”
— Amy G.
“Hitchcock Family Medicine is the all-around best care I have received in a long time! As a patient, I feel truly cared for.”
“Facility is so clean and welcoming. The staff goes above and beyond and are so extremely personable and kind. The patient/staff/pharmacy/imaging/physician communication is unprecedented! I have never experienced such timely and pleasant responses with every interaction! Dr. Ewing is my physician and a blessing! He is always professional, kind and thorough! You never feel like you are being rushed or disregarded! The Hixson area is so lucky to have Hitchcock Family Medicine! I have and do highly recommend!”
— Audra W.
“We recommend Hitchcock Family Medicine to everyone we know!”
“Dr. H answers emails promptly. He has met us in the middle of the day to remove a Lego from my son's nose and after hours for stitches for my husband and my son on different occasions (avoiding ER waits and charges). We always have the office to ourselves, and we never feel rushed. Our concerns are always heard. We wouldn't want anyone else for our PCP.”
— Bekah